BREAKVIEW LLC

Managing Conflict

Live Webinar - 1.866.377.0165
Contact us for booking options at 1.866.377.0165

Here's A Sneak Peek Of
What You'll Learn In The Webinar

Pressure should bring us closer together

The idea that conflict brings us closer together is both humorous and trite—humorous because pressure literally does force proximity; trite because it's obvious.

What truly matters, though, is approach. I'm one-part comedian, two-parts logistician—and the logistician always wins. Everything hinges on process. A disciplined, real process lets you work effectively with the most challenging people in the most difficult circumstances.

This course gives you that process: a steady framework for visualizing, thinking, and communicating in ways that transform conflict into collaboration.

MANAGING CONFLICT CURRICULUM

UNDERSTANDING CONFLICT - AWARENESS

  1. Introduction & Minds on
  2. What is conflict?
  3. A visual model of conflict
  4. Setting the conditions
  5. The SCARF model
  6. Your internal sentences and inner dialog
  7. Taking control of your inner dialog
  8. Attitude is really everything

A FRAMEWORK FOR TRANSFORMATION - ACTION

  1. Conflict as an iceberg
  2. Words that bring people together
  3. The power of dialog
  4. Developing an intelligent practice
  5. Closing reflection

Reach out to us for information or invoicing
1.866.377.0165

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